Privacy Policy

Freshr (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app and website.By using Freshr, you agree to the practices described in this Privacy Policy.

Information We Collect

Information You Provide:
When you create an account or use our services, we may collect:

Full name
Email address
University affiliation
Profile photo (optional)
Content you post or share (e.g., messages, comments, events)

Information Collected Automatically:
We may automatically collect:

Device information (e.g., model, operating system)
IP address and location (approximate)
App usage data (e.g., features used, session length)
Log and crash data

How We Use Your Information

We use your information to:

Create and manage your account
Facilitate communication and community interaction
Send you relevant notifications and updates
Improve the performance and security of our app
Respond to your questions or support requests
Comply with legal obligations

Emails and Notifications

By registering on Freshr, you agree to receive:

Transactional emails (e.g., account confirmation, password reset)
Community notifications (e.g., replies, messages, invitations)
Important service announcements

You may opt out of non-essential communications at any time via your app settings or by contacting us.

Sharing of Information

We do not sell your personal data. We may share your information only:

With service providers who help us operate (e.g., hosting, analytics)
When required by law (e.g., subpoenas, legal processes)
To prevent fraud, abuse, or harm
With your consent or at your direction

Data Retention

We retain your information for as long as your account is active or as needed to:

Provide our services
Comply with legal obligations
Enforce our Terms of Service

You may request deletion of your account and data at any time.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure.

Your Rights and Choices

Depending on your location, you may have rights to:

Access your personal data
Correct inaccurate information
Delete your data
Object to certain processing

To exercise any of these rights, please contact us at support@freshr.app.

Children’s Privacy

Freshr is not intended for use by anyone under the age of 17. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you via the app or email.